Cancellation Policy

At Kidasale, we understand that customers may need to cancel orders in certain situations. Please review our cancellation policy below.

Order Cancellation Duration

• Orders can be canceled within 24 hours of placing the order or before the order is dispatched, whichever is earlier.
• Once the order has been shipped, cancellation requests will not be accepted.

Cancellation Process

Customers can request cancellation by contacting our customer support team with their order ID and registered contact details.

Refund for Cancelled Orders

• Approved cancellations will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during the purchase.

Important Note

Kidasale reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.