Refund and Returns Policy

At Kidasale, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our Return & Refund Policy below.

Return Policy

Customers may request a return only in the following cases:

Product received is damaged, defective, or incorrect
Return request is raised within 48 hours of delivery with clear photos/videos as proof

Product must be unused and in original condition
Original packaging, accessories, manuals, and invoice must be included
Returns will not be accepted for used or physically damaged products after delivery

Once the returned product is received and inspected, approved refunds will be processed within 5–7 business days

Refunds will be credited to the original payment method used during the purchase, such as:
- Credit/Debit Card
- UPI
- Net Banking
- Wallets

In case of damaged or incorrect items, we may offer a replacement instead of a refund, subject to product availability.

For successfully canceled orders before dispatch, refunds will also be processed within 5–7 business days to the original payment method.

For return or refund requests, please contact our customer support team with your order details and issue description.

For queries regarding refunds or returns, please reach out:
support@k idasale.store