Kidzzone Kids Wear

At Kidzzone Kids Wear, customer satisfaction is our priority. Please review our Returns & Cancellation Policy before making a purchase.

Returns Policy

Returns are accepted only under the following conditions:

• Product received is damaged, defective, or incorrect
• Return request is raised within 48 hours of delivery with clear photos or videos as proof

Return Conditions

• Item must be unused, unwashed, and in original condition
• Original tags, packaging, and invoice must be included
• Returns will not be accepted for used, washed, or physically damaged products after delivery

Refund Process

• Once the returned product is received and inspected, we will notify you regarding the approval status
• Approved refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method used during purchase

Replacement Option

In case of damaged or incorrect items, we may offer a replacement instead of a refund, subject to product availability.

Cancellation Policy

Order Cancellation

• Orders can be canceled within 24 hours of placing the order or before dispatch, whichever is earlier
• Once the order has been shipped, cancellation requests may not be accepted

Cancellation Refunds

• Approved cancellation refunds will be processed within 5–7 business days to the original payment method

Support

For return or cancellation requests, customers can contact our support team with their order details and issue description.